Owner-Operator Dispatch Service: One Truck, One Dispatcher
Our owner-operator dispatch service gives you one dedicated dispatcher who books loads under your own MC, negotiates every rate and handles paperwork, with no forced dispatch and a flat 6% or 8% of weekly gross.
The solo owner-operator problem
You bought the truck to drive and earn. Instead, a good chunk of every week goes to load boards, phone tag with brokers and paperwork at truck stops. The hours you spend booking loads are hours you're not moving.
Negotiating alone is hard too. A broker talks to hundreds of carriers a day and knows what the lane is paying. You negotiate a few times a week, often while you're tired and parked, and the easy move is to take the first number.
A dispatcher for owner-operators fixes both. One person works the phones and the load boards for you every day, knows what lanes are paying right now, and hands you loads to approve instead of a list to search.
What makes our owner-operator dispatch service different
One dedicated dispatcher
The same person every call. They learn your truck, your lanes, the receivers you hate and when you need to be home. No call center queue.
No forced dispatch
Your dispatcher brings you loads with the rate, miles and deadhead laid out. You say yes or no, every time, with no penalty for passing.
Your MC, your business
Every load is booked under your own authority, and your MC is on every rate confirmation. We're an independent truck dispatch service you hire, not a carrier you lease onto. Weighing the two? Here's leasing on vs your own authority.
We check the broker first
Authority, bond, credit and payment history get checked before we book. Here's how we check every broker before we book.
Everything included in the fee
- Load sourcing across load boards and broker relationships
- Rate negotiation on every load, against what the lane is paying that week. Here's how we negotiate with brokers
- Route planning built around your hours of service and home time
- Paperwork and invoicing: setup packets, rate confirmations, invoices in your name
- Broker communication, including check calls and appointment changes
- Detention, layover and TONU pay documented and recovered from the broker
We work only with freight brokers, on your behalf. We never deal directly with shippers and never take your load payments. Over time we build repeat lanes with the brokers who treat you right. Here's how broker relationships turn into steady freight.
Dispatcher vs doing it yourself
| What you get | ProTruckSolutions | Typical dispatch service | Dispatching yourself |
|---|---|---|---|
| One dispatcher who knows your truck | Yes | Varies | You do it |
| Rate negotiated on every load | Yes | Varies | You do it |
| Broker checked before booking | Yes | Varies | You do it |
| Detention and TONU recovered | Yes, documented and claimed for you | Varies | You do it |
| Load payments | Broker pays you or your factor directly | Varies | Broker pays you |
| What it costs | Flat 6% or 8% of gross | Varies; some add setup or monthly fees | Load board fees and your hours |
Self-dispatching isn't free just because there's no fee. The American Transportation Research Institute put the average cost of running a truck at $2.336 per mile in 2025, a record high. Every empty mile and every hour parked on the phone counts against that.
Here's how to work out your own cost per mile, and how we cut empty miles. We run the full math in self-dispatch vs hiring a dispatcher.
Every equipment type we dispatch
Switch trailers or add a second type later and keep the same dispatcher in most cases. Still deciding? Here's which trailer to buy first.
- Dry van dispatch: backhauls planned before you deliver
- Reefer dispatch: temps and appointment windows confirmed up front
- Flatbed dispatch: loads matched to your securement gear, tarp pay negotiated
- Box truck dispatch: CDL and non-CDL, up to 26 feet
- Hotshot dispatch: loads checked against your weight ratings
- Power only dispatch: trailer pools near your home base
The fee, and how you get paid
A flat 6% of your weekly gross for dry van, reefer, flatbed and power only, and 8% for box truck and hotshot, with nothing upfront. See what you pay and what's included.
The broker pays you, or your factoring company, directly. Every Monday we send one invoice for our fee, and you pay it after you've been paid. Want cash faster? You can get paid faster with a factoring partner, or keep the factor you already use.
Getting started
Send your MC authority, insurance certificate, W-9, voided check and the signed dispatch agreement, and most carriers are matched with a dispatcher within 24 hours. The full list is on our carrier setup page, and here's who we're the right fit for.
Brand new authority? See how we help new authorities get approved by brokers in their first months, when many brokers say no.
Owner-operator dispatch questions
Will I lose control of my business with a dispatcher?▾
No. You decide which loads to accept. Your dispatcher presents options and negotiates on your behalf, but final say is always yours.
Do I have to use your MC?▾
No. You operate under your own authority the entire time you work with us. Your MC is on every rate confirmation.
What's your dispatch fee for owner-operators?▾
We charge a flat 6% of your weekly gross for dry van, reefer, flatbed and power only, and 8% for box truck and hotshot. Our dispatch fees guide shows how that compares across the industry.
Can I switch equipment types and keep the same dispatcher?▾
In most cases yes, especially if your dispatcher already has experience with both equipment types.
What if I only want to work with certain brokers?▾
Let your dispatcher know your preferences. We build broker relationships around what works for you, not a one size fits all list.
Do you work with owner-operators who also drive team?▾
Yes. We dispatch team drivers too. Tell us when you sign up, and your dispatcher plans longer, faster runs that use both drivers' hours.
Will you go after detention, layover and TONU pay?▾
Yes. When a load runs into detention, layover or a truck order not used (TONU), your dispatcher documents it and recovers that pay from the broker for you.
How involved do I need to be day to day?▾
As much or as little as you want. Some owner-operators just want final approval on loads, others like more back and forth on every detail. Let your dispatcher know your style.
Ready to get your truck loaded?
Talk to a dispatcher today. Your first 3 days are free, with no upfront dispatch fees.